Find your exact message below, or book a free install call and a person will help you through it.
Click More info, then Run anyway. This is common for a new installer.
Click Yes so the installer can add the free tools it needs.
Sign in to the main account on the computer. On a work or school computer, ask whoever manages it or use a home computer.
Check your Wi-Fi and turn off your VPN for the install, then run the installer again.
Open the Microsoft Store, search for App Installer, click Update, then run the Yap Machine installer again.
Do not turn Smart App Control off. Use the install call so a person can help with your exact screen.
Allow the file in your antivirus. Do not turn protection off permanently. If you are unsure, book a install call.
The speech model is about 1.6 GB. Give it 30 minutes on a slow connection. If nothing changes, close the window and run the installer again. It keeps what it already finished.
Run the installer again. It picks up where it stopped.
Run it once more. If it stops again, send install-log.txt from your Yap Machine folder to support. It has no videos or private information in it.
Check that you have a paid plan. Close and reopen Claude, then update it. If it still is not there, book a install call.
Run The Yap Machine installer first, then close and reopen Claude.
Open File Explorer and search for Yap Machine. The installer also shows the folder address at the end.
That is normal on a Mac. Type your Mac password and press Return. The Mac installer is not released yet, so use the install call for current help.
Open File Explorer, click This PC, and look under your C: drive for the free space.
On Windows, press Windows key + Shift + S. On Mac, press Command + Shift + 4. A phone photo works too.
Look for install-log.txt in your Yap Machine folder. It has no videos or private information in it.
We never ask for your Claude password or your payment details. Do not send them in an email or a screenshot.
